Returns & Exchanges
POSTER GIRL offers a 14-day return window from the date of delivery for all unworn items with original tags and hygiene seals intact. We strive to ensure your pieces fit perfectly, but if you are not completely satisfied, we are here to help with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer labels and security tags remain attached to avoid rejection.
Ship the Items
Print your prepaid shipping label provided by the portal and drop off the package at your nearest authorized courier location.
Quality Check & Refund
Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing