Frequently Asked Questions
Everything you need to know about your next statement piece.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We accept returns on unworn items with all original tags and hygiene seals intact within 14 days of delivery. Please note that certain intimate apparel and sale items may be final sale.
How do I know which size to choose?
Many of our signature pieces feature high-stretch fabrics designed to fit a range of silhouettes. Please refer to our detailed Size Guide on each product page for specific measurements.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my POSTER GIRL garments?
To maintain the quality of our delicate fabrics and hardware, we recommend hand washing in cold water or professional dry cleaning only. Avoid harsh chemicals and tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Clearpay in eligible regions.